Contact Us

We’re here to help.

At Volonero, we value every question, thought, and message from our customers. Whether you need assistance with your order, have a question about our candles, or simply want to share your experience — we’re always happy to hear from you.

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Customer Support

Email: volonero.store@gmail.com
We aim to respond to all messages within 24–48 hours (Monday–Friday).

Business Address:
Volonero
Christiaan de Wetstraat 30
3312 CE Dordrecht, Netherlands

Business Hours:
Monday – Friday: 09:00 – 17:00 (CET)
Closed on weekends and public holidays

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For Returns & Order Inquiries

If your message is about an order, please include your order number in the subject line so we can help you faster.
For information about returns or exchanges, please visit our Returns Policy page.

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Press & Partnerships

For collaborations, wholesale, or media inquiries, contact our brand team directly via volonero.store@gmail.com with the subject line: “Partnership Inquiry”.